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Terms & Conditions
These Terms & Conditions govern your use of Speed 365 Casino and form a legally binding agreement between you and us. Please read them carefully before registering an account or placing any wagers.
1. Acceptance of These Terms
By accessing or using Speed 365 Casino - including creating an account, making a deposit, claiming a promotion or placing a wager - you confirm that you have read, understood and agreed to these Terms & Conditions in full. If you do not accept any part of these terms, you must not use our platform.
These Terms & Conditions apply to all services offered through Speed 365 Casino, including casino games, live dealer tables, promotional offers and any other features made available to you. They should be read alongside our Privacy Policy and Responsible Gambling Policy, both of which form part of the agreement between you and us.
We may update these Terms & Conditions from time to time to reflect changes in our services, applicable laws or industry standards. When we make material changes, we will notify you by posting a notice on our site or by other reasonable means. Your continued use of Speed 365 Casino after any update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any changes.
2. Eligibility and Account Registration
To register an account with us, you must meet the following eligibility requirements at all times:
- You must be at least 18 years of age. We operate a strict no-underage-gambling policy and may request proof of age at any point.
- You must be a resident of, or legally permitted to play from, Australia.
- You must not be registered on any self-exclusion list or have otherwise restricted yourself from gambling services.
- You must be registering on your own behalf and not on behalf of any third party.
- You must not have had a previous account with us that was closed due to a breach of these terms.
You may only hold one active account with us at any time. Creating duplicate accounts is a breach of these Terms & Conditions and may result in the suspension or permanent closure of all accounts associated with you, along with the forfeiture of any associated balances or bonus funds.
When registering, you must provide accurate and complete information. You are responsible for keeping your account details up to date. If we discover that information provided during registration is false, misleading or incomplete, we reserve the right to suspend or close your account without prior notice.
You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any other person. If you suspect that your account has been accessed without your authorisation, you must notify us immediately. We will not be liable for any losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.
We are required to verify your identity before processing withdrawals or at any other point we deem necessary. This process may involve requesting copies of identification documents, proof of address or proof of payment method. Failure to complete verification in a timely manner may result in your withdrawal being delayed or your account being restricted until the required checks are completed.
3. Deposits, Withdrawals and Account Balances
All deposits to your account with us are made voluntarily and are used to fund gameplay. Deposits are non-refundable except in circumstances where we are required by applicable law or decide at our discretion to return funds to you.
We support a range of payment methods for both deposits and withdrawals. The availability of specific payment methods may vary and is subject to change. You must only use payment methods that are registered in your own name. Use of a payment method belonging to a third party is strictly prohibited and may result in account suspension and the reversal of any associated transactions.
Withdrawal requests are subject to identity verification and our internal processing procedures. We aim to process approved withdrawals in a timely manner, though processing times may vary depending on the payment method you have selected and the outcome of any required verification checks.
Your account balance is held in Australian dollars unless otherwise stated. We are not a financial institution, and your account with us does not earn interest. You should only deposit funds that you intend to use for gameplay and should not treat your account as a savings or investment vehicle.
- You must not use your account for any purpose other than personal recreational gambling.
- Transfers of funds between player accounts are not permitted.
- We reserve the right to impose deposit and withdrawal limits in accordance with applicable law and our responsible gambling obligations.
- Any attempt to exploit technical errors, software faults or loopholes to gain an unfair financial advantage may result in the reversal of associated winnings and permanent account closure.
4. Promotions, Bonuses and Offers
Speed 365 Casino may offer promotions, bonuses and other incentives to both new and existing players from time to time. Each promotion is subject to its own specific terms, which will be made available to you at the time the offer is presented. In addition to those specific terms, the following general principles apply to all offers:
- Promotions are intended for personal, recreational use only. We reserve the right to withhold or withdraw any bonus if we reasonably believe it is being exploited or misused.
- Bonuses are credited to your account in accordance with the conditions stated in the relevant promotion. Bonus funds may be subject to wagering requirements before they can be withdrawn as cash.
- We reserve the right to amend, suspend or withdraw any promotion at any time and without prior notice, subject to applicable consumer law obligations.
- You may only claim a promotion once unless the offer explicitly states otherwise. Attempting to claim the same offer multiple times - including by creating additional accounts - is a breach of these terms.
- We reserve the right to request documentation to verify your eligibility for a promotion before bonus credits are applied or any associated winnings are released.
Bonus funds and winnings generated from bonus funds may be held separately from your real-money balance. Any applicable wagering requirements must be satisfied before bonus-derived funds become available for withdrawal. Full details of the wagering requirements applicable to any given offer will be set out clearly in the specific terms of that offer.
We take a responsible approach to promotional activity and do not direct marketing or bonus offers to players who have activated responsible gambling tools such as self-exclusion. If you are experiencing difficulties with your gambling, please visit our Responsible Gambling page for information on the support tools available to you.
5. Responsible Gambling, Account Closure and Governing Law
Speed 365 Casino is committed to promoting responsible gambling. We provide a range of tools to help you manage your play, including deposit limits, session reminders, cool-off periods and self-exclusion options. We encourage all players to make use of these tools and to gamble only within their means.
If you wish to self-exclude, please contact our customer support team. Once a self-exclusion is in place, we will use all reasonable efforts to prevent you from accessing your account and will not direct promotional material to you during the exclusion period. Please be aware that no self-exclusion system is entirely infallible, and we encourage you to also seek support from independent organisations that assist people affected by problem gambling.
Account Suspension and Termination
We reserve the right to suspend, restrict or permanently close your account at any time if:
- You breach any provision of these Terms & Conditions.
- We suspect fraudulent activity, collusion, cheating or the use of automated software or bots.
- You provide false or misleading information during registration or at any point during the verification process.
- We are required to do so by law, regulation or a directive from a competent authority.
- Continued operation of your account would pose a risk to us, other players or third parties.
In the event of account closure due to a breach of these terms, we reserve the right to withhold any balance attributable to fraudulent activity or terms violations. Where closure is not due to a breach on your part, any verified real-money balance will be returned to you via a suitable method.
Intellectual Property
All content on the Speed 365 Casino platform - including but not limited to text, graphics, logos, game content, software and design elements - is owned by or licensed to us and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify or otherwise exploit any content from our platform without our prior written consent.
Limitation of Liability
To the maximum extent permitted by Australian law, Speed 365 Casino will not be liable for any indirect, consequential, incidental or special damages arising from your use of our platform, including but not limited to loss of profits or loss of data. Nothing in these terms excludes or limits liability where doing so is not permitted by law, including in relation to misleading or deceptive conduct under the Australian Consumer Law.
Governing Law and Complaints
These Terms & Conditions are governed by and construed in accordance with applicable Australian law. Any dispute arising in connection with your account with us or these terms will be subject to the jurisdiction of the relevant courts. If you have a complaint about our services, we encourage you to contact our customer support team in the first instance so that we may work to resolve the matter promptly and directly.
