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Responsible Gaming at Speed 365 Casino

At Speed 365 Casino, we believe gaming should always be entertaining, balanced, and firmly within your control. We are committed to providing a safe environment and giving you the practical tools you need to keep your play enjoyable and healthy.

Our Commitment to Safe Play

Speed 365 Casino takes responsible gaming seriously. Gambling is a form of entertainment, and like all entertainment, it works best when enjoyed in moderation and with clear personal boundaries. We want every player to feel confident that their wellbeing is a priority for us, not an afterthought.

We have a range of tools, policies, and protections in place to help you manage your gaming activity. Our support team is trained to identify and respond to signs of problem gambling, and we work alongside leading independent support organisations to ensure help is always within reach. If something ever feels off about your relationship with gambling, we encourage you to use the resources available to you - starting right here.

Responsible gaming is a shared responsibility. We do our part by providing robust safeguards and clear information. You can do your part by staying aware of how you play, setting limits that suit your lifestyle, and reaching out whenever you need support.

Tools to Help You Stay in Control

Your account with us comes with a set of built-in responsible gaming tools. You are encouraged to use them proactively - not just when things feel out of hand, but as part of your regular gaming habits.

Deposit Limits

You can set daily, weekly, or monthly deposit limits directly from your account. Once a limit is in place, it takes effect immediately and cannot be exceeded. If you wish to reduce your limit, that change applies straight away. Requests to increase a limit are subject to a cooling-off period, giving you time to reflect before more funds become available.

Session Time Limits

You can set a maximum session duration so that you receive a notification when your playing time is up. This is a simple but effective way to stay aware of how long you have been engaged and avoid losing track of time.

Reality Checks

Our reality check feature sends you regular on-screen reminders showing how long you have been playing and how much you have wagered during your session. These prompts are designed to help you pause, reassess, and make an informed decision about whether to continue.

Self-Exclusion

If you feel you need a break from gaming, you can request a self-exclusion period through your account settings or by contacting our support team. Self-exclusion can be applied for a defined period or on an indefinite basis. During any self-exclusion period, you will not be able to access your account, and we will take reasonable steps to ensure you cannot open a new one with us.

Account Closure

You may close your account at any time, for any reason. If you choose to close your account for responsible gaming reasons, please let our support team know. We will take appropriate steps to ensure your account cannot be casually reopened without proper consideration.

Recognising the Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. It often develops gradually, and many people are not aware there is an issue until it has already had a meaningful impact on their finances, relationships, or mental health. Being aware of the warning signs is an important first step.

Spending more money or time gambling than you planned
Chasing losses by gambling more in an attempt to win back money
Neglecting work, family, or social obligations because of gambling
Feeling anxious, irritable, or restless when you are not gambling
Borrowing money or selling possessions to fund gambling activity
Being dishonest with friends or family about how much you gamble
Using gambling as a way to cope with stress, anxiety, loneliness, or depression
Continuing to gamble even when you know it is causing harm

If any of these signs feel familiar, please use the account tools available to you and consider reaching out to a professional support service. Asking for help is a sign of strength, and support is available regardless of where you are in your journey.

Support and Resources

A number of free, confidential, and professional support services are available to Australians experiencing difficulties with gambling. These organisations are independent of Speed 365 Casino and can provide help without any obligation to disclose your gambling to us.

Gambling Help Online (gamblinghelponline.org.au) - free counselling and support available 24 hours a day, 7 days a week
Lifeline (lifeline.org.au) - crisis support and mental health assistance available around the clock
Beyond Blue (beyondblue.org.au) - mental health information, support, and referral services
Financial Counselling Australia (financialcounsellingaustralia.org.au) - free financial advice for people dealing with gambling-related debt

We also recommend speaking with your general practitioner, who can refer you to specialist gambling treatment services in your state or territory. Face-to-face counselling and group support programmes are available across Australia at no cost.

If you would like to speak with us directly about your account, our support team is available and will treat your conversation with complete confidentiality and respect.

Protecting Young People

Speed 365 Casino is strictly for players aged 18 and over. Underage gambling is illegal in Australia, and we take our obligations seriously. We apply age verification measures as part of our account registration and ongoing compliance processes.

If you share a device or household with young people, we strongly encourage you to use parental control software to restrict access to online gambling websites. A number of free and paid tools are available for desktop and mobile devices that can help you block gambling content entirely.

Never share your account login details with other people
Log out of your account each time you finish playing
Keep your devices secured with a password, PIN, or biometric lock
Enable parental controls on any device that children use or have access to
Store any saved payment details securely and out of reach of minors

If you have reason to believe that a minor has accessed your account or has attempted to register with us, please contact our support team immediately. We will investigate promptly and take appropriate action to protect the young person involved.